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FAQ´s Scanners |
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Questions:
1. LS5xx: Windows
NT can't find the unit, although it is connected to
the SCSI bus and it is turned on?
2. ALL: I have an Ultra
Wide SCSI card (like the 2940UW), and a HDD and the
scanner connected to the same bus simultaneously. The
card, while scanning the bus for devices, will find
the HDD or the scanner, which ever is turned on, but
not both at the same time?
3. LS5xx: I have several
LS5xx's originally ordered without the Ink-jet option,
which I need now. Can this option be upgraded in the
field?
4. LS200: How does the
machine signal problem? |
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Answers:
1.
LS5xx: Windows NT can't find the unit, although it is
connected to the SCSI bus and it is turned on?
Please verify that the 'scsi scan'
service is turned to 'disable'. Click on 'My Computer',
go to "Control Panel', open 'Devices' and scroll
down the list until you find the 'scsi scan'. If the
service is 'started', turn it 'off', and with the 'start-up'
option, select 'disable'. The reason for this service
to be 'turned off' is because Windows will try to load
a 'general' scanner driver to be used with the scanner,
which will not work. This scanner is not a common scanner
and requires it's own set of drivers, which are contained
in the DLL.
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2.
ALL: I have an Ultra Wide SCSI card (like the 2940UW),
and a HDD and the scanner connected to the same bus
simultaneously. The card, while scanning the bus for
devices, will find the HDD or the scanner, which ever
is turned on, but not both at the same time?
Ultra wide SCSI utilizes a 68 cable (68 pin) connection,
and in order to mix SCSI 2 (50 pin) and SCSI 3 (68 pin)
on the same bus, the 'High Byte' of the ultra wide SCSI
must be properly terminated (active termination). This
termination is only accomplished by 'special' connector-devices,
and not all cables that reduce 68 pin to 50 pin have
it. Get a special conversion cable from the manufacturer
(Adaptec if it its the case) and make sure that the
connection is correct.
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Questions] |
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3.
LS5xx: I have several LS5xx's originally ordered without
the Ink-jet option, which I need now. Can this option
be upgraded in the field?
No. Our technical department can do the upgrade at
our facilities for a nominal charge. The work is intensive
since the unit has to be disassembled in order to
insert the necessary parts.
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Questions]
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4. LS200: How
does the machine signal problems? |
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